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Effective Date: November 2025
Last Updated: November 2025

Thank you for shopping with Bag Shopee. We are committed to delivering your orders quickly, safely, and transparently across India.


1. Order Processing Time

  • Orders are processed within 1–3 working days after order confirmation

  • Orders placed on Sundays or public holidays will be processed on the next business day

  • During sale periods, festive seasons, or high-volume days, processing may take slightly longer


2. Shipping Partners

We use trusted courier and logistics partners to ensure safe and reliable delivery, including:

  • Shiprocket (multiple courier options based on delivery location)

  • Other authorized courier partners as required

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email.


3. Delivery Timeframe

  • Standard delivery time: 3–7 working days, depending on the delivery location

  • Remote or interior locations may take 1–2 additional working days

  • Delivery timelines may vary due to weather conditions, courier delays, or unforeseen logistics issues


4. Shipping Charges

  • Shipping charges (if applicable) are clearly displayed during checkout before payment

  • Free Shipping offers, if running, are applied automatically based on order value or promotions


5. Order Tracking

Once your order is dispatched, you will receive:

  • A tracking ID

  • A courier tracking link via SMS / WhatsApp / Email

If you have an account on our website, you can also track your order from the “My Orders” section.


6. Delivery Delays or Issues

If your order is delayed or not delivered within the expected timeframe:

  • Please contact us with your Order ID

  • Our team will coordinate with the courier partner to resolve the issue on priority

⚠️ Please note:
Bag Shopee is not responsible for delays caused by courier companies, weather conditions, natural events, strikes, or circumstances beyond our control.


7. Undelivered / Refused Orders

Cash on Delivery (COD) Orders

  • If a COD order is refused at the time of delivery, future COD orders may be restricted or disabled for the customer

Prepaid Orders

If a prepaid order cannot be delivered due to:

  • Incorrect or incomplete address

  • Unreachable phone number

  • Repeated failed delivery attempts

and is returned to us, shipping charges will not be refunded.


8. Service Coverage

  • We currently deliver PAN India

  • International shipping is not available at this time


9. Force Majeure

In the event of circumstances beyond our control, including but not limited to:

  • Natural disasters

  • Lockdowns

  • Courier strikes

  • Government restrictions

Shipping timelines may be extended. Customers will be notified via SMS, Email, or WhatsApp wherever possible.


10. Contact Information

For any shipping or delivery-related queries, please contact:

Bag Shopee
4-3-9 Zagade Building,
Machli Khadak Gulmandi,
Chhatrapati Sambhajinagar (Aurangabad),
Maharashtra – 431001, India

📧 Email: support@mybagshopee.in
📞 Phone / WhatsApp: +91 9545999413
🕒 Support Hours: 10:30 AM – 8:00 PM